Services

How I can support your CRM program

Flexible support for CRM initiatives — from planning and execution to UAT stabilization and go-live readiness.

Program & Delivery Leadership

Planning, governance, milestone tracking, stakeholder communication, and delivery cadence (SAFe/Agile).

Salesforce Implementation Support

Backlog refinement, solution coordination, rollout support, and release readiness for Salesforce-based solutions.

UAT Readiness & Stabilization

Defect triage, prioritization, regression/E2E coordination, and stabilization planning.

Release Planning & Execution

Deployment planning, cutover readiness, risk/RAID management, and change coordination.

Dependency & Vendor Coordination

Cross-team coordination across time zones, managing dependencies and ensuring timely inputs and decisions.

Process Improvements

Quality gates, templates/standards, reporting, and delivery metrics to reduce rework and improve flow.